Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@tukzer.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@tukzer.com and send your item to 3/D 3rd Floor , Vijay Chambers , Tribhuvandas Road ,Opp Dreamland Cinemas , Grant Road (East) Mumbai, Maharashtra 400004 India
Shipping
To return your product, you should mail your product to: 3/D 3rd Floor , Vijay Chambers , Tribhuvandas Road ,Opp Dreamland Cinemas , Grant Road (East) Mumbai, Maharashtra 400004 India
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Rahul Bali –
My wrists were facing trouble. But this does not solve the problem.Actually, it is good to use wrist rest for keyboard only, moreover, I have stopped using it. As it was causing more stress on the hands. It is better to just keep wrists high from the table. Don’t touch, keep them moving and high. all good then.
Pravin –
I originally used a mouse pad without support and after I changed over, it was night and day. My wrist isn’t under near as much stress and the material feels really nice and looks great on my desk. I use my computer for a living so, this was a great investment. The keyboard pad, for me at first, was just a bonus, but now after having used it, I couldn’t type without it. Very much recommend and would buy again. Thank you Amazon for super quick delivery.
DHABALE K G –
Very comfortable. I had been using a mouse without support for long, it caused a callus under my wrist, using this support helped with it and the callus was gone within weeks. However I do not advise hitting it to clean it, the cloth is glued on and comes off if handled roughly. Otherwise the product is perfect 🙂
Yashvardhan Sharma –
It is awesome, if you use it for the purpose for it is meant: office work. As long as you use it without sharp objects poking around, food or drinks while using it, you will be fine. Make sure you don’t sweat alot because that will be the knell for this. I don’ think this is washable. Very comfortable though. Great for this price.
AJAY –
I’m posting this after 3 days of usage.Its length exactly matches my keyboard.Foam is good , it is strong. Bottom layer is rubber , it also seems fine . No issues for mouse also. For long hours of typing or playing games I recommend this .