Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@tukzer.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@tukzer.com and send your item to 3/D 3rd Floor , Vijay Chambers , Tribhuvandas Road ,Opp Dreamland Cinemas , Grant Road (East) Mumbai, Maharashtra 400004 India
Shipping
To return your product, you should mail your product to: 3/D 3rd Floor , Vijay Chambers , Tribhuvandas Road ,Opp Dreamland Cinemas , Grant Road (East) Mumbai, Maharashtra 400004 India
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Anupam C. –
1. Bought the Abstract 1, loved the color palette, not too dull not too sharp.2. Surface is of control type if you don’t know what that is, quick info, there are basically 2 types of mousepad, control and speed. In speed type mousepad, you don’t feel much friction and are basically used for FPS games among other things. In control type you feel a little drag which is good for editing work, normal office work and nonetheless casual gaming.3. Stitching is good, could have been better.4. Size is as mentioned. I have a TKL keyboard and mouse with space to spare.5. Doesn’t slip and good thickness, I think its 3-4mm.My recommendation, If you like the color, pattern go for it.If you have like another 300-400 to spare, check the SpinBot XXL mousepad. Its 5mm and you have option to select either types (Control and Speed).
JitendraJitendra –
I’ve been using it for the past 2 days and found it to be really useful. The material is good and anti-slippery.The size is good enough to hold both the keyboard and mouse at the same time.Definitely a good choice.
Neetish R.Neetish R. –
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I didn’t knew I needed it until I had it.My mouse is doing awesome now. There’s this dedicated space where I don’t put anything, Neither my cup nor my cereal bowl.Great quality and size. I am only worried about it getting dirty.Giving 4 star because color options were not there and slightly costly at 441₹.
Tanu –
Just loved the product 😍😍Super smooth.Far better than my expectations.Really superb quality 😍😍Print is also very good.Looks much better in real than pictures 👌👌
Niranjan –
Very smooth and comfy texture