Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@tukzer.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@tukzer.com and send your item to 3/D 3rd Floor , Vijay Chambers , Tribhuvandas Road ,Opp Dreamland Cinemas , Grant Road (East) Mumbai, Maharashtra 400004 India
Shipping
To return your product, you should mail your product to: 3/D 3rd Floor , Vijay Chambers , Tribhuvandas Road ,Opp Dreamland Cinemas , Grant Road (East) Mumbai, Maharashtra 400004 India
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Kishor Jain –
Probably the best thing I’ve ever ordered off of Amazon. The stitching is very good and so is the material. I’m using this for almost 3 weeks and I love working on it. It’s a must have if you do any kind of deal work
Samrat DuttaSamrat Dutta –
Product is good and dimensions is 700x300x4mm. It is water resistant therefore if you spill water over it, it does not soak it instantly, but if you move your hand over the spilled water, it soaks. It is washable. I was using 600x300x5mm mouse pad that costed 500 and was not water resistant whereas this costs 400 and is water resistant so this was a good purchase.
Paritosh –
Exactly same as shown and expected. No crease, thickness is good, very comfortable for hands, Clothing type material so the mouse don’t glide so fast, but it’s still good for office, editing, Gaming. You can increase cursor sensitivity. I bought it after a lot of research. Just buy this one
Harikawal –
Best thing you can get at the priceI had an issue with my old mouse pad so bought this one and I think this is the best choice I have madeAs it has good quality material I am sure that it will last for year
Ojasvi SharmaOjasvi Sharma –
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Really Liked It. The Mouse Progression Is Very Good On This Mat. Also good for gaming.Will be update my review after using it for 6 months or more…