Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@tukzer.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@tukzer.com and send your item to 3/D 3rd Floor , Vijay Chambers , Tribhuvandas Road ,Opp Dreamland Cinemas , Grant Road (East) Mumbai, Maharashtra 400004 India
Shipping
To return your product, you should mail your product to: 3/D 3rd Floor , Vijay Chambers , Tribhuvandas Road ,Opp Dreamland Cinemas , Grant Road (East) Mumbai, Maharashtra 400004 India
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
SumeetSumeet –
So in sort and simple terms this product is value for money I bought this on sale for 400rs.As it mention It did “not” have length of 79 cm actual size is 77This not much of difference but if you are buying for 80 cm table so that you don’t get scamNow talking about hight it is perfectly 30 cmOverall if you have 60%, tenkeyless or full size it will perfectly make room for your mouse .
Pulkit –
Well overall the product is good and build quality is great but the size mentioned in the description is a bit incorrect !Its actual size is 770mm x 300mm x 4mm (30.5in x 11.8 inch x 0.1in) . It is just 1 inch short from the mentioned length but it was a big deal me because I had an exact sized table but now after using this a little wooden table is visible from underneath from one side.
AmitAmit –
Nice soft Mousepad where i can keep this full keyboard as well along with plenty of more space in left to keep any gaming controller. Looks good especially you like multi-colors. It has a bottom grip so it stays on its place. Its been few weeks and it is not even dirty enough to clean it so those who don’t wanna waste time in cleaning frequently, this one is for you. Value for Money Product. and Yes Amazon Prime Deliveries are always a bonus!
GOvind RajgorGOvind Rajgor –
Best gaming pad i have ever bought, it’s a nice big one which gives a plenty of space for my keyboard and mouse both. Material quality is simply great. It is tough and flexible. Specifically i loved this printed design its really superb(pic attached)!
prasad Nandakumar pawarprasad Nandakumar pawar –
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Great mousepad the colours are vibrant print is awesome surface of mousepad is also smooth.Yeah so does the job well and it’s simple and Minimal looking not gamery at all just like I wanted. It’s 70cm by 30cm so not tooo big not too small it will fit a full sized keyboard and mouse perfectly if you have a tkl or 60% keyboard like me you can also squeeze in your phone or something else also feels durable will update further about durability . Overall great buy