Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@tukzer.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@tukzer.com and send your item to 3/D 3rd Floor , Vijay Chambers , Tribhuvandas Road ,Opp Dreamland Cinemas , Grant Road (East) Mumbai, Maharashtra 400004 India
Shipping
To return your product, you should mail your product to: 3/D 3rd Floor , Vijay Chambers , Tribhuvandas Road ,Opp Dreamland Cinemas , Grant Road (East) Mumbai, Maharashtra 400004 India
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Gautam –
Mouse moves easy on it, with no smell of mousepad. The wrist support is good.The back part of the mouse pad stays well on the table, and you would have to keep in right position to have the gel wrist support. Finishing is premium. Go for it.
Donny Thompson –
I’m.only writing this becuase of relief I have received by using it .I spend alot of time working on computers and my hand used to pian using the mouse ..especially the palm part …Using this pad has extremely reduced the pain and I am feeling alot of relief these days ..Hope it helps you the same way it helped me.Lastly the quality is extemely good so it’s ok to spend 500 bucks as the value is much more. All the best.
Keshav –
The product does extremely well in terms of delivering what it is supposed to. I can really feel the difference with the wrist pain subsiding to a great extent post using this pad. Excellent stuff. The only con is that it is priced a bit on the higher side.
Abhishek –
Very nice and soft pad.. great comfort. offers great support to my hand. really happy that I purchased this.. the movement of mouse is very accurate. looks very nice too. go for it without a second thought
Viral –
The only reason price is high is coz there is no alternative for this product. Despite of this fact, the mousepad is worth every penny. Dont rely on negative reviews here. Feel free to use this one.
I am Fine🤔 –
I wanted a gel pad for my wrist while using the mouse for my laptop. This one looks big but its the right size and you can angle your hand in any direction and still feel comfortable. I do not whether gamers would he happy or unhappy but for day to day work its fantastic and i would surely refer this one if anyone needs a gel mouse pad.Oh Yes also the mouse pad sticks to the surface. I am using a glass table to work on and its just airtight. You can also clean it with a damp cloth and wipe it dry. ITS JUST AMAZING!
DM S –
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Seems very good quality one. The main thing I like of the pad is it’s very soft. I work long time with mouse. This pad will give me good comfort.
Rajiv Goenka –
Much more comfortable and lasting wrist support than normal mosepads, worth the money. Though it occupies around 20% extra space. I wish there were options to choose from 2 different sizes, S and L.
Kindle Customer –
The gel pad is firm yet soft and my wrist rests very comfortably on it when I’m doing my work. Worth it. Hopefully it will last for longer than my previous one, which was of a different brand and came apart, despite being barely 3 years old.
Ritesh Desai –
++ not for gamers!++ for office or for home personal use.++ Its Tukzer brand, second product i am using it. No doubt, the product quality is at it best.++ support to wrist properly.++ grip on marble, wood products or plastic.++ heavier.++ Worth to spend INR 450.