Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@tukzer.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@tukzer.com and send your item to 3/D 3rd Floor , Vijay Chambers , Tribhuvandas Road ,Opp Dreamland Cinemas , Grant Road (East) Mumbai, Maharashtra 400004 India
Shipping
To return your product, you should mail your product to: 3/D 3rd Floor , Vijay Chambers , Tribhuvandas Road ,Opp Dreamland Cinemas , Grant Road (East) Mumbai, Maharashtra 400004 India
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Amit chindarkarAmit chindarkar –
This product is amazing. quality also very good.The brightness of this Led light is amazing.This brand makes great quality products. It has a good quality mobile holder as well. This is the best product to take selfies indoors with your friends and family.
Maria –
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1.Feels like a good quality product2.The stand, light are of good quality3.You can very well bend it to any angle as per your requirement4.Brightness adjustment and 3 forms of light availableDisadvantage1.As you can see…..it needs electrical supply so junction box might be required…..2.Weight of the phone mattersatimes you cnt have ur desirable position cause of the phone’s weight ( which was my doubt even before getting it delivered)But over all I’m happy
M –
It is multi-purpose & portable light and can be used as a light for zoom meetings or as a desk light for smaller tasks. It’s pretty easy to clip on anywhere and flexible enough to aim the light focus.
Sagar FafadiaSagar Fafadia –
This product is amazing. Its built quality is very good. The brightness of this Led light is amazing. This is my second product of the Tukzer brand. This brand makes great quality products. It has a good quality mobile holder as well. I use this product for making my YouTube videos. This is the best product to take selfies indoors with your friends and family.
Nish –
An addendum to my previous review. Ensure not to use a fast or rapid charger. It causes the lights to blink rapidly. An excellent product with sturdy material.