Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@tukzer.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@tukzer.com and send your item to 3/D 3rd Floor , Vijay Chambers , Tribhuvandas Road ,Opp Dreamland Cinemas , Grant Road (East) Mumbai, Maharashtra 400004 India
Shipping
To return your product, you should mail your product to: 3/D 3rd Floor , Vijay Chambers , Tribhuvandas Road ,Opp Dreamland Cinemas , Grant Road (East) Mumbai, Maharashtra 400004 India
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
AmAn.PraKasH –
There is not any single difference in performance compared to higher cost case U or other similar pencils which costs around 4 to 4.5 k….Its just worth the price….I don’t know why some brands are charging higher for similar pencils with exactly same technology and product.Just go for it and save some bucks.
anwesa c. –
Severe overheating and discharging within 1minute. Might be an issue with a single batch of products as I have not seen many people writing about this.. Hope the sellers take notice of this problem. Returning the item isn’t possible. Getting a replacement in the hope that I get a functional product.Edit: used it for two weeks before trying for replacement. Above issue never recurred after the first use. No overheating/battery issues at present. Happy with the product. Worth a buy!
Nishant –
Unbelievably awesome. Works like Apple Pencil and mounts on ipad 11 like shown.1. I had hard time figuring out how to turn on the switch. I was pressing the Usb c cap. Than read the manual it has to be tapped on the top.2. No pairing needed.3. Understands the pressure and light touch.4. Understands the tilt motion.5. Good for drawing and commenting on notes.6. While using this Palm rejection works.7. Battery life is decent.8. Came with a blue pencil pouch which is a good gesture by the brand but no one will use it because people will keep the pencil in the case.9. Compatible with STM rugged case and sure it will be compatible with all cases as the size is similar to Apple Pencil.This is by far the best alternate if you want an Apple pencil.Its a no brainer… just buy it and save bucks.
Amazon Customer –
Don’t waste your money on case u or atf pencil. Believe me I’ve tried both of them and returned them because, neither of them possess the sensitivity or the tilt sensor functionality as good as this. I was fooled by their higher prices, thinking that they may have a better quality product but, in reality it’s completely the opposite. Go for it, you won’t regret it.
Sam –
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Well. Very nice product with awesome quality and I don’t think so that any one need to buy Apple Pencil 2 etc. exact working like an apple pencil. No doubt with in 2500 INR.All accessories are available(1 extra tip & USB Type C.)Case is good but smell of synthetic material.Performance wise great on my iPad Air 2019.Pencil (Magnet) easily stick on side of iPad.In short I recommend to all !
shivam –
Very good alternative pencil for ipad with very less price , i m reviewing this after a week use .If u want to buy pencil for study purpose then i think it is best in business. But if u want to do some real painting like stuffs then u should go for apple pencil because it has no pressure sensitivity.Battery backup is also good for normal use 2 to 3 hr per day it Last for almost 5 days.Also there is leather case for pencil.There are so many pencils like case u, about the fit with price range 3k to 3.5 k, in my opinion also don’t buy these pencil save your 500 bucks and go for Tukjer pencil because there is not a point difference between this pencil and other case u and about the fit pencil.
Sandra Maria Sajan –
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Don’t worry, its worth it. I got it at 2820, now its at offer 2499 🥺This pen is very good, im using ink app, which somehow give the feel of pressure sensitivity, but its not seen in any other apps. Also noneed for any pencilgrip, its perfet and itself has good grip. No difficulty in writing. i charge it by connecting to my lap, since this is online sem, it’s fine. I haven’t noticed exact working time after full charge. I am a heavy user, and does all my note taking with it. Its a budget friendly pen, go for it, you won’t regret.I hot kne extra nib, additional cover for pencil too.Thanks Amazon ❤️I will surely update my experience after a month or so.
Robin Selvaraj –
I didn’t used any iPencil /iPen. I just want to experience who the pencil or pen works with the iPad. So, I decided to purchase the product. Believe, it is working great. I’m using it regularly for taking notes, making some reminders, etc. I know iPencil/iPen will have more features then this product. But for this price range it does its job very well. I still, not charged the device. I using directly from the box and it gives good battery backup. It automatically goes to sleep mode or off when it is not in use which is good feature for saving the battery life. And one touch feature is great to wake or on the pen. Definitely recommender product at this price bracket.
Abhishek Mishra –
I just received this pencil and the initial impression is: So good so far.I had an Apple pencil and after I lost it, I decided not to invest INR 8.5K again in it. Instead of a second hand pencil, I decided to look for alternatives (search for “active stylus iPad”), and stumbled upon this. I got it during an offer and it cost me 2500. I was confused between CaseU and this pencil and decided to go with it as I could save INR 1000 going with this option. My usage is very limited i.e., note taking, marking and highlighting on PDF docs etc. Hence, pressure sensitivity was not something that I needed. As for tilt sensitivity, I have not used it extensively but it seemed to work. It might not be the best buy for digital artists, but even for basic doodling and drawing, this will work.To make it work, go to “Notes” in settings and turn off the “apple pencil only” option.Cons:1. In the default notes app, if you try to scroll down using your finger to extend the page, it will not work. While using an apple pencil, you can use your finger to scroll down the page to extend the page length. Not a deal breaker though. I have not used premium apps like “Notability”, so it is possible that you might not face this issue in them.Bottom line: Go for it. It is quite a good alternative to an Apple pencil for this price.
Koustav Biswas –
The product is simply phenomenal. But also lacks some feature as claimed to be present. As there is no tilt sensitivity. Yes you.an write at almost any angle but tilt sensitivity is different. Battery is also good. Came with some change still running after 2,3 hours now. The scribble feature works like charm. Actually I am writing this review with the pencil. Don’t know about the erosion of the nib or how long will it last. Solid built quality. Fine nib. Skeptical about the warranty claim. Chinese product. Excellent for the price point.Using on iPad 6th gen. and the latency is almost zero..even when you draw a line very fast , it gets registered instantly.