Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@tukzer.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@tukzer.com and send your item to 3/D 3rd Floor , Vijay Chambers , Tribhuvandas Road ,Opp Dreamland Cinemas , Grant Road (East) Mumbai, Maharashtra 400004 India
Shipping
To return your product, you should mail your product to: 3/D 3rd Floor , Vijay Chambers , Tribhuvandas Road ,Opp Dreamland Cinemas , Grant Road (East) Mumbai, Maharashtra 400004 India
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Sanjeev KhuranaSanjeev Khurana –
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Ah what a pencil! At this price you can’t go wrong with it. It’s as heavy as an apple pencil, feels well built. I love how it magnetically attaches with the cap. ( Quite Satisfying Honestly). My brother has an IPad with the so called 10k pencil and I really don’t know how to justify that hefty premium. This will do the job just fine unless you’re a professional artist needing extremely precise accuracy. I mean 95% of us won’t even notice. Save yourself some money and transfer it to my account. Jk. 5 stars.
Piyush –
It is good as far as the product is concerned. Don’t expect it to be s-pen/apple pencil equivalent.Hand touch /palm touch makes it unusable on tablets.Bought it at 299Rs… So for that matter it’s value for money.
Priya DharshiniPriya Dharshini –
Wow… completely satisfied with this stylus pen. This item has an excellent and sturdy built, feels really nice to hold. The magnetic attachment works perfectly.Disc tip technology allows stylus to write with precision, like a real pen on your tablet or phone. It looks handy and stylish in hand. I will surely recommended it to my fellow mates as well. I felt it would certaily be a competance to apple pencil.
FaizFaiz –
There are so many negative reviews about the product. I took a chance and voila the pen isn’t at all that bad. Being an interior designer I wanted to render some of my plans and sketches. This pen actually did wonders. I tested it on Infinite painter App and Concepts App on my mobile phone itself, it perfectly works without any hiccups. My only concern is about the magnetic cap of this pen which looks a bit wobbly but that doesn’t effect the performance of the pen. I attached some of my work so it may help what it can do.
Nastanir🌳Nastanir🌳 –
At Rs. 400 it gave me a very much usable option to write on my Samsung Tab A7 and all my phones. With this the tab is good as a online teaching tool. It looks similar to apple pen but works differently. The tab I mentioned and the phones are not made for pens. This pen works as a sharpened finger. Of course this type of pen does not allow you to rest your palm on the tab. I use bamboo app which works well. The pen is heavy which helps in writing. Well constructed but be careful about the flat tip. Not suitable for babies or nit so careful kids. For teachers, use screen share and then open the bamboo app. Note: Supposed to have a spare nib in the back side. Could not find it. Check.